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RSS Inc. is hiring a Dispatch Supervisor for their leading logistics client in Mississauga. This job requires Dispatching as well as Supervisory experience in Logistics/Transportation industry with strong communication, attention to details, computer skills, people skills, team-work and coordination skills.

Reporting to the Dispatch Manager, this position is responsible for the planning, dispatching and managing of the local pickups and deliveries. The candidate will have industry experience, preferably within a unionized environment.


  • Manage the day-to-day operations in the P&D Dispatch Department
  • Planning and forecasting of P&D schedules
  • Ensure that service levels meet and or exceed the needs of customers
  • Review operational efficiencies and effect change as necessary
  • Maintain a high level of customer satisfaction and cost efficiencies
  • Recommend, implement and maintain performance and productivity measurements
  • Communicate professionally with internal and external customers
  • Resolve service issues in a timely manner and provide status updates
  • Maintaining customer profiles
  • Ensuring drivers are scanning paperwork prior to arriving at the terminal
  • Schedule repairs and maintenance for equipment
  • Ensure Drivers follow Company Safety Policies and Procedures like HOS, Transportation of Dangerous Goods, etc.
  • Provide drivers with training on tablets
  • Hold periodic driver meetings to provide training and feedback on customer challenges
  • Completion of daily reports
  • Other duties as assigned


  • Minimum 3 years supervisory experience in a transportation dispatch environment
  • Strong leadership and management skills
  • Strong analytical, organizational and problem-solving skills
  • Customer service oriented
  • Proven ability to multi-task and prioritize tasks
  • Professional verbal and written communication skills in English
  • Bilingual in French is an asset
  • Computer literate with sound knowledge of Gmail and Excel
  • Ability to work flexible hours (afternoons, evenings and weekends) as necessary
  • High School or equivalent
  • Ministry of Transportation regulations
  • Knowledge of Transportation Operating Systems


  • 07:30 am to 04:00 pm (City Dispatch Supervisor)
  • 11:00 pm to 07:30 am (Night Dispatch Supervisor)


  • Dixie Road and Eglington, Mississauga, ON


  • $65,000 to $70,000 annually based on experience

Have any specific questions about this job? Call us on 905.625.4207, (speak to Tejas) between 9:00 am4:00 pm, Mon-Fri only

To apply, complete our Registration Application (Click Here)

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